- Job Title: : Bodyshop Service Advisor
- Employment: Full Time
- Experience: 3 to 4 years in Qatar (Bodyshop experience preferred)
- Educational Qualification: Diploma/ university degree in relevant field
- Locally available candidates with Valid QID and transfer documents.
- Job Description:
Receiving customer vehicles for service and repair jobs and raising repair orders
on internal system with regards to the Bodyshop
Providing detailed explanations and technical justifications for additional repairs
with cost estimates and approval from customers
Regularly following up with workshop controllers and technicians on vehicle status,
updating customers regularly on progress and ensuring delivery of vehicles within
proposed timeframe
Raising special orders for parts not available and following up to keep customer
informed
Preparing invoices on internal systems and arranging for active delivery of vehicles
Following up payments of credit customers and ensuring collection within stipulated
time
Regularly monitoring orders raised and ensuring timely billing
Conducting post service follow up to ensure customer satisfaction
Talk to insurance companies to get repair approvals